Medallia also unveiled Medallia XChange, a marketplace for consumers to use tools and connections from partners.
PLEASANTON, Calif., September 17, 2024–(BUSINESS WIRE) –Medallia, Inc., a global leader in customer and employee experience, today announced the launch of a new technology partner program that will enable organizations to innovate, build and scale revenue growth with Medallia.
The new technology partner program is aimed specifically at independent software vendors (ISVs) and global service integrators (GSIs) who wish to create applications and develop connections and experience platforms. of the Medallia business. Through this new program, Medallia’s technology partners will be empowered to deliver exceptional value to joint customers and unlock significant revenue opportunities.
The Medallia website will provide partners with a single source of marketing, sales, development and training tools needed to go to market with ease and achieve rapid success.
“Epsilon is excited to take the first steps to make our Trust solutions and services, which Forrester calls, ‘a leader in technology-rich and resource-rich support’, available to retailers worldwide through the Medallia platform,” said Brad Macdonald. , Vice President of Loyalty at Epsilon. “We look forward to using Medallia’s new partner tools to develop connections for retailers looking to deliver value and create meaningful and unique experiences for their customers.”
In addition to the new technology partner program, Medallia is expanding its marketplace, Medallia XChange, to partners. Medallia Xchange will give organizations access to an extensive library of partner apps and integrations for Medallia customers looking to unlock new capabilities that transform their customer experience.
“As a leader in the experience industry, our customers trust us to connect them with industry-leading partners. We are proud that Medallia XChange will empower our customers to better deliver on their promises with access to an extensive library of closed systems and communications,” said Ben Brewer, Chief Revenue Officer at Medallia. “Through our personal approach and commitment to the partner experience, we enable Medallia partners to provide exceptional value to our rapidly integrated customers and Medallia customers with high-quality partners to improve the next step and one of their experiences.”
For more information on partnering with Medallia, visit our website at: https://www.medallia.com/partners/.
About Medallia
Medallia is a pioneer and market leader in consumer, employee, citizen and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the critical system of record that makes all other systems aware of customers and employees. The platform captures billions of experience signals across interactions including voice, video, digital, IoT, social media and business messaging tools. Medallia uses artificial intelligence and machine learning technology to automatically generate insights that drive action and powerful business results. Medallia’s clients reduce friction, turn opponents into supporters and customers, create current sales and marketing opportunities, and drive business decisions that impact revenue, delivering clear and powerful returns. in investment. For more information visit www.medallia.com.
© 2024 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and names and trademarks associated with Medallia products are trademarks of Medallia. All other trademarks are the property of their respective owners.
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Names
Jenny Zehentner
press@medallia.com
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